Shipping Policy

 

All Singapore and overseas orders will deliver the next business day (exclude Saturday/Sunday/Public Holidays) except for special order item. 

All orders will delivery via Singapore Post normal mail/airmail, we are not responsible for any missing or lost item during the transit time. The transit time for Singapore is 1- 2 working days,  overseas is 8– 14 days. 

Registered Mail/Airmail - Optional (Strongly recommended for safe and 100% secured delivery)

We would suggest that you send your order via registered mail/airmail.  Guaranteed that the item will arrive to you save and secured with tracking number. if the item/parcel lost in transit, you are able to claim 100% refund of the value you have declared from the Post Office. You get 100% assurance and guaranteed for a small amount of S$2.20.

Express Mail

Express service is available if you need your order urgently.  

Singapore - within a day delivery:  S$12.00, Next day delivery:  S$7.00 

Overseas – Please check the express service charges when check out or email us for details.

Undeliverable Order

Please provide correct delivery address, P.O Box and hotel address is not acceptable for standard mail service.  If failed delivery attempts or refused by recipient, we will deduct the original shipping fees, bank handling fee and 15% of the value of products as re-stocking fee.  

Re-Direct Delivery Address

If you need to re-direct your delivery address, please inform us immediately after you have made your order. If your order already processed and on the way for delivery, re-direct of address will not be accept. Please make sure that you provide us correct delivery address.